Certification Portal Access Levels

Task for your affiliated organization(s)

Minimum Requirements 

How to meet requirements 

Access myNAMI, and the NAMI User Portal

View my certifications 

View my recommendations 

Completing a recommendation 

Have a myNAMI account

Option 1: Create a MyNAMI account with your preferred email address. Then log into the Certification Portal. 

Option 2: Have a NAMI Alliance Staff person recommend you for a Program Certification with your preferred email address. Accept that recommendation. Then log into the Certification Portal. 

Begin online training in the Learning Portal

Access the Learning Portal and view all assigned courses, past and present

Have a myNAMI account

Be in the process of completing requirements for a certification

Option 1: Have been recommended for a certification, accepted a training recommendation, and worked through the necessary requirements that unlocks the online training course. Click here to learn how to complete a recommendation.

Option 2: Log into my.nami.org, select the "Learning Portal," click "My Courses"

Task for your affiliated organization(s)

Minimum Requirements 

How to meet requirements 

View all recommendations

View recommendation reports

Send invite to give someone an affiliation record

Have a myNAMI account 

Have an Affiliation Record that

1. Contains a specific role* and 
2. Is associated with the right organization(s)

Staff at your NAMI State Organization or NAMI Affiliate with NAMI 360 administrative permissions must add your affiliation record. Click here to learn how to add affiliation records in NAMI 360 as an admin 

View NAMINet and the program resources associated with your certification and role

Be selected to lead program events in NAMI720 (only set up by NAMI360 admins)

Have a myNAMI account 

Have an Affiliation Record that is associated with the right organization(s)

Be certified with active national certification and local certification records for a specific program

Option 1: If you get an Access Denied message for your program's page or any page on NAMINet that you should have access to, or ALL of NAMINet, please reach out to success@nami.org.  

Option 2: If you are not sure if you have an affiliation record, please reach out to staff at your NAMI State Organization or NAMI Affiliate with NAMI 360 administrative permissions must add your affiliation record. They can follow this article to send an invite that creates the record.

Option 3: Check your certifications if you have inactive or on hold records in your certification. If so, reach out to Alliance Staff Administrators at that organization. They can review and update your certifications by following these instructions to update a local certification for someone else.. If the status of the national certification looks wrong, affiliates or state organizations can request changes by contacting success@nami.org.

View the contacts, memberships, staff, program leaders, board members, and documents in NAMI360

View events and add event reporting data in NAMI720

Have a myNAMI account 

Have an Affiliation Record that is associated with the right organization(s)

Have any NAMI360 Access Record associated with your affiliate 

Option 1: Staff at your NAMI State Organization or NAMI Affiliate with NAMI 360 administrative permissions must add your Affiliation Record. Click here to learn how to add affiliation records in NAMI 360 as an admin 

Option 2: NAMI 360 admins at your State Org or Affiliate must determine your eligibility and access level for a NAMI 360 Access Record and then add it to your account. Click here to learn how to grant NAMI 360 access as an admin 

Task for your affiliated organization(s)

Minimum Requirements 

How to meet requirements 

Create a recommendation for someone to get a certification

Edit in process recommendations (re-send invitation email, cancel, update live training), whether they are the original referrer or staff admin

View and Manage Certifications (formerly credentialing)

Have a myNAMI account 

Have an Affiliation Record that 

1. Contains specific role** which historically was the “Education Program Administrator” role  
2. Is associated with the organization(s)

OR 

Have any Affiliation Record that is associated with the right organization(s) AND 

Have a NAMI360 Administrator Access Record associated with your organization(s). (Any modular NAMI 360 Basic record will not allow additional permissions.) 

Option 1: Staff at your NAMI State Organization or NAMI Affiliate with NAMI360 administrative permissions must add your Affiliation Record with the right role. Click here to learn how to add affiliation records in NAMI 360 as an admin 

Option 2: NAMI360 admins at your State Org or Affiliate must determine your eligibility for a NAMI360 admin record and then add it to your account. Click here to learn how to grant NAMI 360 access as an admin 

View/Edit contacts, memberships, staff, program leaders, board members, and documents in NAMI360

View/Edit events in NAMI720

Manually add affiliation records (including staff and board roles) and program leader records in NAMI360

Grant NAMI360/720 access 

Have a myNAMI account 

Have any Affiliation Record that is associated with the right organization(s)

Have a NAMI360 Administrator Access Record associated with your organization(s). (Any modular NAMI 360 Basic record will not allow additional permissions.)