Certification Portal Access Levels

The following lists what requirements are necessary for someone to access what they need in the Certification Portal. If you are not sure if you meet the minimum requirement to complete a task, reach out to staff at your NAMI State Organization or NAMI Affiliate. For more support, please reach out to success@nami.org. 

Referrers and Alliance Administrators: Records must be associated with the relevant Affiliate/State Organization. They can have repeated records for each organization. Those with State Organization records will be able to view all data for their org and the affiliates they govern. 

Candidates and Alliance Staff with a History of Training 

Task 

Minimum Requirements 

How to meet requirements 

View my certifications 


View my recommendations 


Completing a recommendation 

Have a myNAMI account 

Option 1: Create a MyNAMI account with your preferred email address. Then log into the Certification Portal. 


Option 2: Have a NAMI Staff person recommend you for a Program Certification with your preferred email address. Accept that recommendation. Then log into the Certification Portal. 

Pages these users can access 

  • My Certifications 
  • Recommendations 

Alliance Staff 

Task 

Minimum Requirements 

How to meet requirements 

View all recommendations for my Affiliate/State Organization


View recommendation reports for my Affiliate/State Organization 


Send invite to give someone else an affiliation record with my Affiliate/State Organization 

Have a myNAMI account 

Have an Affiliation Record 

  1. Contains a specific role* and 
  2. Is associated with the right Affiliate/State Organization 

Staff at your NAMI State Organization or NAMI Affiliate with NAMI 360 administrative credentials must add your affiliation record 


Click here to learn how to add affiliation records in NAMI 360 as an admin 

Pages these users can access 

  • My Certifications 
  • Recommendations 
  • Reports 
  • Invites 

Referrers and Alliance Administrators 

Task 

Minimum Requirements 

How to meet requirements 

Create a recommendation for someone to start the program certification processes 


Edit recommendations (cancel, mark progress) 


View all recommendations for my Affiliate/State Organization 


View and Manage Certifications 

(formerly credentialing) 


View all recommendations for my Affiliate/State Organization 


Send invites to give someone else an affiliation record with my Affiliate/State Organization 

Have a myNAMI account 


Have an Affiliation Record that 

  1. Contains specific role** which historically was the “Education Program Administrator” role  
  2. Is associated with the right affiliate/state organization 

OR 


Have any Affiliation Record that is associated with the right affiliate/state organization AND 


Have a NAMI360 Administrator Access Record associated with your affiliate. (Any modular NAMI 360 Basic record will not allow additional permissions.) 


Option 1: Staff at your NAMI State Organization or NAMI Affiliate with NAMI 360 administrative credentials 

must add your Affiliation Record. 


Click here to learn how to add affiliation records in NAMI 360 as an admin 


Option 2: NAMI 360 admins at your State Org or Affiliate must determine your eligibility for a NAMI 360 admin record and then add it to your account 


Click here to learn how to grant NAMI 360 access as an admin 


Pages these users can access

  • My Certifications 
  • Recommendations 
  • Reports 
  • Invites 
  • Manage Certifications 

Key for Affiliation record roles

* The user needs an affiliation record that contains one of the following roles 

  • Staff 
  • Board member 
  • Web Contact 1 
  • Web Contact 2 
  • Regional Coordinator 
  • Advocacy and Public Policy Contact 

**For complete field access to the Certification portal, the user needs an affiliation record that contains one of the following roles 

  • Membership Contact 
  • Affiliate Program Coordinator 
  • Chapter Administrator 
  • Executive Director 
  • President 
  • Vice President 
  • General Contact 
  • Main Contact 
  • Education Program Administrator 
  • State Program Director 
  • Programs Contact 
  • Program Assistant 
  • HelpLine Administrator 
  • Treasurer 
  • NAMI Walks Manager 
  • Secretary 
  • Marketing/Communications 

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