Navigating the Certification Portal

The Certifications Portal (formerly Education Portal) is the new recommendation system used to manage certifications to lead NAMI Signature Programming for a NAMI State Organization or NAMI Affiliate. This is accessible by all with a MyNAMI account, and those with training history can keep track of their new training requirements, certification history, and program resources. Affiliate administrators can run reports to track progress on recommendations, invite newcomers to become associated with their organization, and manage program leader certifications.
Candidates will only be able to view the first two pages (My Certifications and Recommendations). Referrers and Alliance staff with the right permissions will be able to access additional pages (Reports, Invites, Manage Certifications). This article shares an overview of each page and will link how to complete associated tasks.
In This Article
My Certifications

The My Certifications page is where you can see the certifications you hold for the trainings you have completed along with program resources. All users can see this page. Click here to learn how to navigate your certifications.
Recommendations

The Recommendations page will show each recommendation you have made, each recommendation assigned to you, or each recommendation that you are authorized to view. All users can see this page. Each row is a different recommendation where you will see the following:
- Certification name
- Candidate recommended for the certification
- Referrer
- Status of the recommendation (Invited, Accepted, Rejected, Active, Completed)
- Date the candidate was recommended on
- Current progress on their recommendation
Candidate names initially appear as an email address instead of a name. This is because the candidates must go to the NAMI User Portal to set up a first and last name on their profile. Then their name and email will appear like the Referrer’s contact information.
Referrers: Click here to learn how to create a recommendation
Candidates: Click here to learn how to complete a recommendation
Reports

The Reports page is where Affiliates/State Organizations can review how many recommendations are moving through their organization over a desired time period. This will produce a breakdown of recommendations per program. Only users with a staff related affiliation can see this page. Click here to learn more about Recommendation Reporting.
Invites

The Invites page is where Alliance Staff can invite people to your organization by adding affiliation records to their account. The Certification Portal uses existing records which prevents duplicate accounts and makes recommending the right candidate easier. Only users with a staff related affiliation can see this page. Click here to learn more about sending invites.
Manage Certifications

The Manage Certifications page is where Alliance Staff can review and toggle on or off records for certified individuals in their organization. This task was formerly located in NAMI 720 through credentialing.nami.org. Only users with a staff related affiliation or referral/administrator permissions can see this page. Click here to learn more about managing certifications.